If you’re considering ending your eHarmony.com membership—whether you’ve found love, want to save money, or are just ready for a break—knowing how to cancel your eHarmony subscription is essential.
Why People Cancel eHarmony
You might want to cancel eHarmony for a variety of reasons:
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You found a relationship or no longer need dating services.
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The price is out of budget, or you didn’t enjoy your experience.
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You simply want a change of pace or are trying a different dating platform.
Whatever the reason, handling the cancellation and account removal the right way matters—especially if you want to avoid more charges or securely delete your information.
Understanding eHarmony’s Cancellation Process
Cancellation at eHarmony involves two separate actions:
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Canceling your paid subscription (stops future billing and premium features).
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Deleting your account (removes your profile and personal data from the platform).
Important: Canceling your subscription does NOT automatically delete your profile. Likewise, deleting your profile does not automatically cancel billing. Do both to fully close out.
Step 1: How to Cancel Your eHarmony Subscription
Via Web Browser or Desktop
eHarmony recommends you cancel via the web (not the app). Here’s a clear walkthrough:
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Log in to eHarmony.com using your usual credentials.
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Click your profile photo (top right corner for desktop users).
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In the drop-down menu, select “Data & Settings” or “Account Settings”.
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Scroll to locate “Amend Subscription” or “Billing/Subscription”.
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Click “Cancel Subscription” or “Cancel Automatic Renewal”.
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Follow the on-screen prompts to confirm. You may be asked for feedback or to verify your password to prevent accidental cancellations.
Once confirmed, your auto-renewal will be off, and you will NOT be charged at the next billing cycle. Your premium access continues until the current period ends.
Via Mobile App (Apple or Google Play)
If you signed up (or paid) via iPhone or Android, you have to cancel using the respective app store:
For iPhone/iPad (iTunes):
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Open Settings.
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Tap your name, then Subscriptions.
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Select your eHarmony subscription and choose Cancel.
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Confirm your choice.
For Google Play:
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Open Play Store.
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Tap Menu > Subscriptions.
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Find eHarmony and tap Cancel.
Note: If you purchased your subscription through iTunes or Google Play, eHarmony cannot cancel or refund from their site. Refund requests must go directly through Apple or Google.
Via Email Customer Service
If you’re unable to log in:
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Email support@eharmony.com with your account details and request cancellation.
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Include your eHarmony username, registered email, and a clear cancellation request.
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Wait for a confirmation email (keep this for your records).
Step 2: How to Delete Your eHarmony Profile
Canceling your subscription keeps your profile on eHarmony for potential reactivation. To wipe your presence:
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Log in at eHarmony.com.
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In Account Settings or Data & Settings, look for a “Delete My Account” or “Close Account” option at the bottom.
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Click to remove your profile completely. Be aware: this action is permanent and erases all matches and messages.
For total data erasure, email deletemyinfo@eharmony.com with subject “Delete My Account”.
Key Policies To Know: Billing, Timing & Refunds
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Cancel at least 24–48 hours before your renewal date to avoid being automatically billed for the next term.
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When you cancel, you retain premium features until the end of the paid cycle. You will not be refunded for unused time.
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eHarmony has a strict no-refund policy, but there are limited exceptions. You may get a refund only if you cancel within three business days of purchase (“cooling-off period”) or under specific circumstances such as fraud or death.
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Always check for confirmation emails after cancellation to ensure your action has been recognized.
Frequently Asked Questions
Q: Can I cancel my eHarmony subscription through the app?
A: No. You must use a web browser or, if you paid through iTunes or Play Store, their respective settings panels.
Q: What happens if I only delete my profile?
A: You may still be billed for subscription renewals unless you first cancel your paid plan.
Q: Does eHarmony offer refunds?
A: Generally, no. Check your timely eligibility—if you cancel within three business days, you may qualify for a refund. Contact customer support for help or dispute unauthorized charges.
Q: Can I reactivate my eHarmony account later?
A: Yes. If you didn’t fully delete your profile, you can return and resubscribe at any time.
Tips to Make Cancellation (and Your Data) Secure
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Cancel auto-renewal BEFORE deleting your account for the best protection against future charges.
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Save all confirmation emails when you cancel for proof in case of billing disputes.
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After closing your account, if you’re concerned with privacy, email support with a request for complete data erasure.
What If You Run Into Trouble Canceling eHarmony?
If you can’t find the cancel option, encounter technical issues, or need to request a special refund, reach out to eHarmony’s customer support hotline (see official FAQ and support) for real-time guidance—a high-authority resource trusted for accurate, current policies eHarmony.com.
Read More: What Age Group Is eHarmony.com For? The 2025 Expert Guide
Conclusion: Cancelling eHarmony in 2025 Is Simple—When You Know the Steps
It’s easy to feel confused or overwhelmed by online membership cancellations. But by following this detailed, step-by-step process, you can swiftly turn off auto-renewals, avoid extra charges, and permanently remove your data. Keep copies of confirmations, act ahead of your renewal, and contact customer support for complex concerns to ensure a clean, secure exit from eHarmony.com.
[…] Read More: How Do I Cancel My eHarmony.com Subscription? The Complete 2025 Human-Written Guide […]