Is It Hard to Cancel OurTime.com Subscription? Senior’s Step-by-Step Guide

Cancel OurTime.com Subscription, In the world of senior online dating, OurTime.com stands out as a popular choice for singles over 50 seeking companionship, romance, or friendship. But what happens when you’re ready to stop? Maybe you’ve found love, want a break, or simply need to cut costs. One of the most frequently asked—and often anxiously googled—questions is: Is it hard to cancel OurTime.com subscription?

Why Might You Want to Cancel Your OurTime.com Subscription?

Life changes, priorities shift, and so do your dating needs. Senior singles choose to cancel OurTime.com for several reasons:

• You’ve met someone and no longer need the service.

• You want to take a break from online dating.

• You’re dissatisfied with the selection or results.

• You’re on a fixed income and want to avoid recurring charges.

No matter the reason, you have a right to manage your subscription without hassle.

Understanding OurTime.com’s Billing Model

OurTime.com uses a subscription billing system:

• Paid memberships: These unlock messaging, see who’s viewed your profile, extra filters, and more.

• Recurring charges: By default, OurTime.com subscriptions auto-renew at the end of each billing period—monthly, every three months, or six months.

• Pay-in-full: Longer plans bill you for the whole term up front, not monthly increments.

If you don’t cancel before your renewal date, you’ll be charged again.

So, Is It Hard to Cancel OurTime.com?

The honest answer:
It’s not “hard,” but it isn’t as obvious as it should be, either.
Many users expect a simple one-click cancel—and while OurTime.com does provide a cancellation path, finding it requires multiple clicks and a careful eye for details.

Here’s why some find canceling their subscription frustrating:

• The option is hidden in account settings rather than prominently displayed.

• If you signed up through a third-party platform (Apple/Google), you must cancel there, not the website.

• There may be confusing language—”Suspend,” “Hide,” “Remove automatic renewal,” and “Delete profile” each mean something different.

• Not completing every last confirmation step can mean your subscription stays active and bills again.

Step-by-Step: How to Cancel OurTime.com Subscription

1. Log in to Your OurTime.com Account
Use your computer or mobile browser (not the app).

2. Access Account Settings
Find “Settings,” often found by clicking your profile icon in the top corner.

3. Choose “My Account” or “Subscription”
Look specifically for “My Account,” “Manage Subscription,” or “Subscription Status.” This can take a few clicks.

4. Select “Remove Automatic Renewal”/“Cancel Subscription”
Click the link to manage your automatic renewal. The wording may change, but your goal is to turn OFF auto-renew.

5. Confirm Your Cancellation
You may need to scroll, re-enter your password, and confirm on a second “Are you sure?” screen.

6. Wait for a Confirmation Email
You should receive an email confirming cancellation. Hold on to it in case you need proof later.

Important: If you subscribed via the App Store or Google Play, you must cancel through your phone’s subscription settings. Canceling from the website won’t work in this case!

What Happens After You Cancel?

• Access remains: You’ll keep paid features until the end of your current billing period.

• No new charges: Once the subscription lapses, your account reverts to the free tier.

• Your profile stays active: Unless you also delete or deactivate your account, your profile can still be browsed—just with limited features.

To fully remove your profile from the platform:

1. Visit account settings.

2. Look for “Remove Profile” or “Delete Account.”

3. Complete all confirmation steps.

Common Pitfalls and Solutions

Problem: “I canceled, but still got charged.”
Solution: Always confirm cancellation with a received email, screenshot the confirmation page, and check your bank statements after your renewal window.

Problem: “I canceled on the website, but I signed up on my phone.”
Solution: Subscriptions started on Apple/Google (in-app purchases) must always be canceled in your phone’s subscription settings. The website cannot override app store billing.

Problem: “I want to take a break, not delete my profile.”
Solution: Hide or pause your profile—this keeps your info but removes you from public searches.

Problem: “There’s no refund for unused time.”
Solution: OurTime.com’s terms state there are no partial refunds unless required by law, so make sure to cancel before your next billing date.

How Does Cancellation Compare to Other Senior Dating Sites?

OurTime.com’s process is on par with industry standards: not “instant,” but doable with patience.

Senior-Friendly Tips for Stress-Free Cancellation

• Set a calendar reminder for a few days before your renewal date.

• Screenshot every step and save your confirmation email.

• Check your email spam folder for confirmation.

• Contact customer service promptly if there are any issues.

For further help navigating online dating platforms as a senior, trusted sites like AARP’s Online Dating Guide offer expert, independent advice.

Read More: What Happens When You Remove Someone on OurTime.com? Complete 2025 Guide

Conclusion

Cancel OurTime.com Subscription, Canceling your OurTime.com subscription is not “hard,” but it’s also not the most obvious or instant process. As long as you follow each online step, ensure confirmation, and remember where you made your original purchase (web or mobile), you’ll regain control of your subscription and avoid future charges.