How to Cancel OurTime.com Subscription in 2025 – Step-by-Step Guide

Cancel OurTime.com, Online dating gives you the chance to meet new people, but there comes a time when you may want to cancel your OurTime.com subscription—maybe you’ve met someone, want to take a break, or are simply looking to cut back on monthly expenses. If you’re wondering “How do I cancel OurTime.com?” you’re not alone. Many users—especially those over 50 who may not be as tech-savvy.

Why Would You Want to Cancel OurTime.com?

Understanding your motivation helps you pick the best cancellation route:

• You’ve met someone and no longer need a dating account

• You want a break from online dating

• You’re dissatisfied with the platform’s features or matches

• You want to avoid being charged for another month or renewal

Whatever your reason, cancelling OurTime.com should be easy, but there are some things to know first.

How Does OurTime.com Billing Work?

OurTime.com offers both free and paid memberships. The free account allows you to view profiles and send “Flirts,” but serious features like messaging require a paid subscription. Most plans are billed as a single lump sum (for 1, 3, or 6 months). Auto-renewal is the default, so if you don’t cancel before the next billing cycle, you may be charged again.

Step-by-Step Guide to Canceling OurTime.com

1. Sign in to Your OurTime.com Account

Go to www.ourtime.com and sign in using your registered email and password. Ensure you’re on the official site for account security.

2. Find Your Account or Profile Section

Click on your profile or avatar in the site’s menu or top corner. Look for the tab called “Account Settings,” “My Account,” or simply “Settings”—wording can vary by region.

3. Select “Manage Subscription” or “Remove Subscription”

Locate the subscription management area. Here’s what you’ll typically find:

• The length of your current plan and next billing date

• Options to upgrade or downgrade your plan

Click “Remove Subscription,” “Cancel Subscription,” or “Turn Off Auto-Renewal” (the most common wording).

4. Follow the Cancellation Prompts

OurTime will likely ask you to confirm your decision a couple times and may inquire about your reason for leaving. You might get special offers to stay or a brief survey. Proceed through these screens until you see confirmation of your cancellation.

5. Check for Confirmation Email

Once your subscription is officially canceled, OurTime should send a confirmation email to the address tied to your account. Keep this email until you’re sure no further charges appear.

Common Problems & Solutions

I can’t find the cancellation button. What should I do?
Try clearing your browser cache or switching browsers. If you’ve signed up via mobile app, cancellation sometimes must be done via your app store (Google Play or Apple App Store).

I signed up via Apple or Google Play. How do I cancel?
Go to your device’s “Subscriptions” in Settings (Apple) or Google Play, find OurTime, and cancel directly from there. The cancellation will reflect on your OurTime account, but your access remains until the current billing period ends.

I don’t remember my password!
Click “Forgot Password?” on the login screen to reset access. Not having your password will prevent you from canceling, so take care of this first.

Will I lose my profile and matches if I cancel?
Canceling your paid subscription reverts your account to the free version—your profile, contacts, and messages remain saved unless you choose to permanently delete your profile.

How to Permanently Delete Your OurTime.com Account

If you want to leave OurTime.com for good AND erase your personal data:

1. Go to Account Settings.

2. Look for “Remove Profile,” “Delete Account,” or similar.

3. Confirm your decision through all prompts.

4. You may receive a final confirmation by email. Be sure the profile is truly removed (ask customer support if you’re unsure).

Keep in mind: Deleting your account is different from canceling your subscription. Cancel first to stop auto-renewal charges, then delete to erase your profile and data.

Frequently Asked Questions About Canceling OurTime.com

Is it hard to cancel OurTime.com?

No, but the process can seem a little hidden for first-timers. Follow the steps above and you’ll cancel successfully.

Will I get a refund for unused time?

Generally, OurTime.com does not offer refunds for canceled subscriptions unless required by law.

Can I use my account again after canceling the subscription?

Your free account remains, letting you browse and flirt, but premium features are locked until you resubscribe.

How far in advance should I cancel before my renewal date?

At least 24-48 hours before renewal to avoid new charges posting to your account.

Does anyone actually use OurTime.com?

Yes! OurTime is one of the most popular senior dating sites with thousands of active users.

Read More: OurTime.com for Over 50: 2025 Guide to Senior Dating Success

Pro Tips to Make Canceling Smooth

• Document Everything: Screenshot your cancellation steps and save all emails.

• Review Your Billing Statements: After canceling, check your card or bank for surprise renewals.

• Contact Customer Support: Use live chat or phone support if you encounter technical issues or if you’re unsure your account was properly canceled.

When Should You Delete vs. Cancel Your OurTime.com Account?

• Cancel the subscription if you want to take a break but might use OurTime in the future.

• Delete your profile if you want to remove all traces of your data and online presence.