How to Cancel OurTime subscription is straightforward — but the steps differ depending on whether you signed up through the website, iOS App Store, or Google Play. Follow the correct section below for your device to avoid being charged for an unwanted renewal.
Important: Cancelling your subscription stops future charges but does NOT delete your profile. Your account and data remain visible on OurTime. If you want your profile removed entirely, follow the ‘Delete Account’ steps at the end of this guide.
How to Cancel OurTime Subscription on the Website
Go to OurTime.com and sign in to your account
Click on your profile photo in the top-right corner
Select ‘Settings’ from the dropdown menu
Scroll down to the ‘Subscription’ or ‘Billing’ section
Click ‘Cancel Subscription’ or ‘Turn Off Auto-Renewal’
Follow the confirmation prompts — OurTime may offer a discount to stay
You should receive a confirmation email within a few minutes
If you do not see a ‘Cancel Subscription’ button, your subscription may have been purchased via the App Store or Google Play. In that case, cancellation must be done through Apple or Google — not the OurTime website.
How to Cancel OurTime Subscription on iPhone (iOS / App Store)
Open the Settings app on your iPhone
Tap your Apple ID name at the top
Tap ‘Subscriptions’
Find OurTime in the list and tap it
Tap ‘Cancel Subscription’ and confirm
Your access continues until the end of the current billing period. You will not receive a refund for unused time.
How to Cancel OurTime Subscription on Android (Google Play)
Open the Google Play Store app
Tap your profile icon in the top-right
Go to ‘Payments & subscriptions’ → ‘Subscriptions’
Find OurTime and tap it
Tap ‘Cancel subscription’ and follow the prompts
How to Remove or Delete Your OurTime Account Entirely
Cancelling a subscription only stops billing. To remove your profile from OurTime completely:
Log in at OurTime.com
Click your profile photo → ‘Settings’
Scroll to the bottom of Settings
Select ‘Delete Account’ or ‘Remove Profile’
Confirm the deletion — this is permanent and cannot be undone
Account deletion removes your profile, photos, and messages permanently. Make sure you have truly finished with the platform before deleting — there is no recovery option.
What Happens After You Cancel OurTime?
| Action Taken | What Happens |
|---|---|
| Cancel subscription only | No more charges. Profile stays visible. You keep basic free access. |
| Delete account | Profile, photos, and messages permanently removed from OurTime. |
| Cancel before renewal date | You keep premium access until the end of the paid period. |
| Cancel after renewal charge | OurTime does not offer refunds for the current billing period. |
Is OurTime Worth Keeping? Quick Check
If you are cancelling because you are not seeing results, it may be worth exploring whether OurTime is the right platform for your age group and goals before leaving entirely. OurTime specifically targets singles over 50 — if that is not your demographic, you were likely on the wrong platform from the start.
For a side-by-side comparison with a similar service, see our eHarmony vs OurTime comparison which covers which platform works better for serious relationship seekers over 50.
Frequently Asked Questions
Q: How do I cancel my OurTime subscription?
A: On the website: go to Settings → Subscription → Cancel Subscription. On iPhone: Settings → Apple ID → Subscriptions → OurTime → Cancel. On Android: Google Play → Payments & subscriptions → Subscriptions → OurTime → Cancel.
Q: Does cancelling OurTime delete my account?
A: No. Cancelling your subscription stops billing but your profile remains visible on OurTime. You must separately delete your account via Settings → Delete Account if you want your profile removed.
Q: Can I get a refund from OurTime?
A: OurTime does not offer refunds for partially used subscription periods. If you were charged in error or experienced a technical issue, contact OurTime support directly.
Q: How do I remove my profile from OurTime?
A: Log in → Profile photo → Settings → scroll to bottom → Delete Account → Confirm. This permanently removes your profile, photos, and all messages.
Q: How much does OurTime cost per month?
A: OurTime pricing typically ranges from $12 to $30/month depending on subscription length. Longer plans cost less per month. See our full OurTime review for current pricing tiers.
Related: OurTime Full Review | OurTime App vs Website | eHarmony vs OurTime | Best Dating Apps for 2026
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