Truly Madly FAQ, Are you curious about Truly Madly and want straight answers before you sign up or upgrade? Whether you’re new to dating apps, worried about privacy, or facing a technical snag, this comprehensive FAQ guide is freshly written for real users.
General Questions About Truly Madly
Q: What is Truly Madly?
A: Truly Madly is a top-rated Indian matchmaking app focusing on genuine connections, verified profiles, and user safety. You can meet singles, filter by preferences, and even find long-term or marriage-minded partners.
Q: Is Truly Madly a dating or hookup site?
A: Truly Madly is designed for matchmaking and serious relationships, not just hookups. It encourages users to declare their intent and employs trust-based verification to keep the experience sincere.
Account Setup & Login
Q: How do I create a Truly Madly account?
A: Download the app (Android/iOS) or use the website. Register with your Indian phone number, verify using an OTP, and fill in your details (name, age, gender, interests). You can boost your Trust Score by verifying your photo ID and linking social media.
Q: Can I log in via Facebook? Will it post on my wall?
A: Yes, you can log in through Facebook for convenience and verification. Truly Madly will never post on your Facebook wall or share any information with your network.
Q: What’s the minimum age to use Truly Madly?
A: You must be at least 18 years old to register and use Truly Madly.
Features, Membership & Pricing
Q: Can I browse Truly Madly for free?
A: Yes, free users can browse, create a profile, send a limited number of likes, and chat after a match, but premium features (like unlimited messaging, advanced filters, and profile boosts) require a paid subscription.
Q: How much does Truly Madly cost per month?
A: Subscription pricing typically starts around ₹699/month, with discounts for longer-term plans and bundled offers. Premium (Select) unlocks unlimited chats, advanced filters, and more profile visibility.
Q: Is it worth paying for Truly Madly?
A: If you want unlimited messaging, detailed match filters, and higher profile visibility, upgrading may be worthwhile for active daters.
Privacy & Security
Q: How does Truly Madly protect my privacy?
A: Truly Madly’s platform doesn’t allow screenshots, protects user photos, and never reveals your last name or contact details. You can hide your profile or block/report users as needed.
Q: What is the ‘Trust Score’ and how do I increase it?
A: The Trust Score measures how much you’ve verified your profile (mobile, social, photo ID, real-time selfie). The higher your Trust Score, the more matches and visibility you get. Add all recommended verification layers for the maximum score.
Q: What does the green check mark on a profile mean?
A: It means the user’s profile has been verified and passed Truly Madly’s safety checks.
Technical Support & Troubleshooting
Q: How do I upload a photo ID for verification?
A: Head to Profile Settings, look for “Verify,” and follow the prompts to upload a government-issued document.
Q: I didn’t receive my OTP. What should I do?
A: Retry after a few minutes. Ensure you have a good signal and the correct number. If issues persist, use the helpdesk or email support.
Q: How do I block or report someone?
A: Go to the user’s profile, tap the three-dot menu, and select “Block” or “Report.” Use this for fake, harassing, or suspicious behavior.
Q: Can I delete my account?
A: Yes, you can permanently delete your account from Settings. This will remove all your data from public view, though some info may remain archived per privacy policy.
Q: Will my paid subscription continue if I get banned?
A: No, accounts banned for violating policies lose access to paid features, and refunds are usually not provided.
Matches, Messaging & Usage
Q: Can I message someone who is not a match?
A: No. You can only chat after both parties have liked each other, protecting privacy and reducing spam.
Q: How do I increase my chances of getting matches?
A: Verify your profile, use clear and recent photos, write a detailed and honest bio, and be active. Paid features like boosts and profile visibility also help.
Q: Are there fake profiles or bots on Truly Madly?
A: While strict verification keeps bots and fakes low, no app is 100% immune. Prioritize chatting with users who have the green check and high Trust Scores.
Cancellation, Refunds & Contact
Q: How do I cancel my Truly Madly subscription?
A: Cancel via the app store (Play Store or App Store) or your account’s Subscription Settings. Your profile will revert to free at the end of the paid period.
Q: Will I get a refund if I cancel midway?
A: Generally, no refunds are provided for partial months or unused time after cancellation or ban.
Q: How do I contact customer care?
A: Email support at contact@trulymadly.com, use the helpdesk, or visit the official contact page for help.
Common Community & Safety Questions
Q: Can I hide my profile on Truly Madly?
A: Yes, paid users can hide their profile, which temporarily removes you from searches and recommendations.
Q: Can I find someone on Truly Madly without them knowing?
A: While you can view profiles, activity and matches are not anonymous—Truly Madly is designed for transparency and mutual consent.
Q: Can I use Truly Madly outside India?
A: It’s intended primarily for Indian users, but registration and browsing may work in some regions. Most profiles are based in India.
Read More: Are There Fake Profiles on Truly Madly? The Ultimate Guide to Spotting, Avoiding, and Staying Safe
Conclusion
If you’re considering joining India’s most trusted matchmaking platform, this Truly Madly FAQ is designed to save you time and guesswork. Whether you’re curious about account setup, subscription plans, or privacy settings, these answers come straight from the latest 2025 updates. By reading through this Truly Madly FAQ, you’ll know exactly what features are free, which ones require a premium upgrade, and how to make your profile stand out for better matches.
This Truly Madly FAQ also covers important safety tips so you can date with confidence. From understanding the Trust Score system to spotting and reporting suspicious accounts, every detail is here to help you navigate the app like a pro. Whether you’re a first-time user or a long-time member, this Truly Madly FAQ will give you clear, reliable guidance so you can focus on finding genuine, like-minded connections
[…] Read More: Truly Madly FAQ: Honest Answers to Your Dating App Questions in 2025 […]