Is TrulyMadly Worth Paying For? Features, Costs, Trust Score and How to Cancel or Delete

TrulyMadly can be worth paying for if you want a serious, India-focused matchmaking app and you value its Trust Score verification, but many users on Google Play say that most useful features are locked behind payment. Try the free version first, check the current price in your own app store, and remember one important rule from TrulyMadly’s own terms: deleting your account or the app does not cancel your subscription. Cancel the subscription first, then delete the account if you want to leave.

This guide explains what TrulyMadly is, what you get for free, what its paid options add, how the Trust Score works, what the app costs, what users complain about, who should pay, and how to cancel or delete your account without losing money.

What is TrulyMadly?

TrulyMadly is an Indian dating and matchmaking app made by Crescere Technologies Private Limited. It is aimed at singles who want serious relationships, including Indians living abroad. The App Store listing says it has over nine million active users in India, and the Google Play listing says it is loved by more than 12 million users. These are company figures, so treat them as marketing claims.

Its main selling points are a compatibility quiz, interest tags, a feature called Sparks that lets you reach out without waiting for a mutual match, an incognito mode and the Trust Score, which is meant to show how verified a profile is.

How the Trust Score works

The Trust Score is a percentage that rises as you verify more about yourself. Reviewers describe the following options and approximate contributions:

A business database that covers TrulyMadly says that a minimum score of 30% is needed to start interacting with others, and that a higher score improves your visibility. Google Play says increasing your Trust Score by verifying with Facebook, LinkedIn, a phone number or a photo ID improves your chances of getting more matches.

The Trust Score is useful for judging how likely a profile is to be real, but it is not a guarantee. A verified person can still behave badly, and verification does not tell you about someone’s intentions.

One privacy point is worth stating. Verifying with a government ID means sharing sensitive documents with the app. Read the privacy policy first, and only share what you are comfortable with. Never send ID documents through chat to another member.

What you get for free

• Create a profile and complete the compatibility quiz.
• Browse matches and view profiles.
• Build your Trust Score through verification.
• Send limited likes and messages, according to reviewers.

Reviews on Google Play, however, are blunt about the limits. Some users say that almost every useful feature is locked behind a subscription, that messaging is advertised as free but needs extra payments, and that the app is misleading about this. The app is rated about 3.1 out of 5 on Google Play from a very large number of reviews and about 4.3 on the App Store, where the rating comes from fewer reviews, so the experience differs by platform and time.

What the paid options add

TrulyMadly sells paid packs, often called Select, in short periods. The US App Store listing shows examples such as a one-week Select pack and a 12-week Select pack. Business descriptions say that premium memberships unlock increased profile visibility, seeing who liked your profile and more direct communication options, and that in-app purchases include Sparks and Ice Breakers.

Prices vary by country and change often. The US App Store has listed a one-week Select pack at around $7.99 and a 12-week pack at around $24.99, and reviewers in India have quoted monthly prices in rupees. Check the price screen in your own app, because that is the only figure that matters to you.

Is TrulyMadly worth paying for?

A reviewer who tested the app found that it has a huge user base, but that matches were average, and recommended not buying any subscription at the start. That advice makes sense: use the free features for a few days, complete your Trust Score, and see how many good matches you get before paying.

What users complain about

• Locked features. Reviewers say important features need a subscription even though the app is free to download.
• Extra payments after subscribing. Some say messaging still required additional purchases.
• Automatic renewals. Users report subscriptions that renew until cancelled, and in at least one case describe difficulty cancelling.
• App stability. Older reviews mention crashes when updating a profile or building a Trust Score.
• Match quality. Some find that matches are average or not very active.

Others praise the verification system and the serious intent of members. As always, experiences vary with city, age and expectations.

How to cancel your TrulyMadly subscription

TrulyMadly’s terms state clearly that automatically renewing subscriptions renew at the end of the period unless you cancel before it ends, that cancellations are at any time but with no refund, and that deleting your account or the app does not cancel your subscription. How you cancel depends on where you bought it:

Cancel at least a day before the renewal date and keep a screenshot of the confirmation. After you cancel, you keep the paid features until the end of the period you have paid for.

How to delete your TrulyMadly account

1. Cancel your subscription first, using the table above.
2. Open TrulyMadly and go to your profile or account settings.
3. Find the option to delete or close your account and follow the prompts.
4. Confirm the deletion. TrulyMadly’s team has told App Store reviewers that deleting the account means you lose all your matches and chats, including the subscription.
5. If you cannot delete the account in the app, contact TrulyMadly at the support email shown in the app or on its official website and ask for deletion.
6. Check your next bill to confirm that no charges continue.

Menu names vary between versions, so look in Settings and your profile options.

How to build a strong TrulyMadly profile

1. Verify as much as you are comfortable with. A higher Trust Score makes your profile more visible and trusted.
2. Use clear, recent photos that show your face, and avoid heavy filters.
3. Take the compatibility quiz honestly. It is meant to match you on values and preferences, so honest answers give better matches.
4. Choose interest tags carefully. They help you find people with similar values and preferences.
5. Write a short, specific bio that says what you are looking for and what a good week looks like for you.
6. Be clear about marriage timelines and lifestyle, since many members are looking for serious relationships.
7. Reply promptly. Active members get more visibility and better conversations.

Common mistakes to avoid

• Paying on day one before testing the free features.
• Forgetting that deleting the app or account does not cancel billing.
• Buying several packs or Sparks in a rush after a notification.
• Sharing ID documents or personal details with other members.
• Taking a Trust Score as proof that someone is honest.
• Moving to another messaging app before you trust the person.

Cost-control checklist

TrulyMadly compared with other options

No app is best for everyone. Treat paid plans as short experiments and keep your expectations realistic. The people you meet matter more than the badges, and the best use of your money is to improve your own profile and be active.

Can you see messages on TrulyMadly without paying?

This is one of the most common questions about the app, and the honest answer is that it is not fully clear from public information. TrulyMadly says its core experience is free to download, and its App Store listing describes in-app purchases for packs and extras. Business descriptions of the app say that premium memberships unlock increased profile visibility, seeing who liked your profile and more direct communication options. User reviews on Google Play go further, with some saying that most useful features, including messaging, are locked behind payment, and others saying that messaging was advertised as free but needed extra purchases.

Because the rules appear to have changed and differ between users, the safest approach is to test it yourself: complete your profile, reach a Trust Score that lets you interact, and see what the app allows before you buy anything. If the app asks you to pay to read a message, read the description of what you are buying and check the price and renewal terms. TrulyMadly’s terms say that subscriptions renew automatically and that cancellations are not refunded, so you do not want to pay by mistake.

Do not use websites or apps that promise to unlock TrulyMadly messages for free. They cannot bypass the paywall and are often scams that steal accounts or payment details.

Does anyone use TrulyMadly?

Yes. TrulyMadly is a real and widely downloaded app. Its App Store listing says it has more than nine million active users in India, and its Google Play listing describes it as loved by more than 12 million users. Both figures are company claims, so treat them as marketing, but they suggest a large user base.

The mismatch between the ratings suggests that experiences differ by platform and time. Many users like the focus on serious relationships and the Trust Score, while others feel that the free version is too limited. Whether you will meet someone depends on where you live. In big cities there are usually more active members, and in smaller towns you may see few profiles.

If you want to know whether the app is worth your time, use it for a week or two, note how many matches and conversations you get and decide from your own results.

Safety tips for TrulyMadly

• Prefer profiles with a high Trust Score, but keep checking for consistency.
• Do not send money, gift cards or ID documents to other members.
• Video call before meeting, and meet in a public place.
• Tell a friend or family member where you are going.
• Be cautious about members who move you off the app quickly.
• Report fake or abusive profiles and block anyone who makes you uncomfortable.

Frequently asked questions

Is TrulyMadly worth paying for?

It can be for people seeking serious relationships who value verification, but test the free version first and check the price in your app.

Is TrulyMadly free?

It is free to download and use at a basic level. Many features need paid packs or in-app purchases.

How much does TrulyMadly cost?

Prices vary by country and plan length. US listings have shown one-week and 12-week Select packs. Check your own app.

What is the TrulyMadly Trust Score?

A percentage that rises as you verify items such as your phone number, social accounts, photo ID and a selfie.

How do I cancel my TrulyMadly subscription?

Cancel through the App Store, Google Play or the payment settings in the app, before the renewal date.

Does deleting my account cancel my subscription?

No. TrulyMadly’s terms say that deleting your account or the app does not cancel a subscription.

How do I delete my TrulyMadly account?

Cancel your subscription first, then use the delete option in your account settings, or contact support.

Will I get a refund?

The terms say cancellation is allowed at any time with no refund.

What are Sparks on TrulyMadly?

A feature that lets you contact someone you like without waiting for a mutual match.

Is TrulyMadly safe?

It offers verification and a Trust Score, but fake or dishonest profiles can exist on any app, so use the safety tools and your own judgment.